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What is an Ombudsman?

Thank you group

First, we would like to take a minute to thank John Eisenburg and Pat Abrams of the ‪‎Virginia Dept Of Education‬ Special Education Dept for taking time to sit down with DDVA earlier this month!

Second, Resource Alert!!! DDVA families who are struggling in school, we (VDOE and DDVA) encourage you to reach out to the state ‪ombudsman.

Q: What is an Ombudsman?

A: “Ombudsman” is a Swedish word meaning citizen representative or advocate. An ombudsman is a person who serves as a ‘designated neutral’ who advocates for a fair process.

Q: What does an Ombudsman do?

A: The ombudsman acts as a source of information and referral, aids in answering individuals’ questions, and assists in the resolution of concerns and issues. The ombudsman serves as a resource to parents in non-legal special education matters.

How do I contact the ombudsman?

Gloria Dalton, Parent Ombudsman
Phone: 804-371-7420 or 800-422-2083
E-mail: Gloria.Dalton@doe.virginia.gov

For more information please visit the VA Department of Education Website here: http://www.doe.virginia.gov/special_ed/resolving_disputes/ombudsman/index.shtml

 

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